Women closing car boot in front of her car.
3D render of EV car charging at home.
3D render of new world with EV cars.
3D render of EV cars entering car docking station.
3D render of a EV charging station with cars charging.
3D render of EV cars entering car docking station.
3D render of new world with EV cars.
3D render of EV car charging at home.
Women closing car boot in front of her car.
3D render of a futurist world with docking boat.
3D render of a futurist world with docking boat.
Women on sat on her phone in her car waiting for EV to charge.
3D render of the corner of the road with EV cars driving.
A man entering his EV car.
3D render overview looking down at streets with EV cars driving.
3D render overview looking down at streets with EV cars driving.
3D render of EV cars entering car docking station.
3D render of EV car charging at home.
3D render of a EV charging station with cars charging.
3D render of EV car charging at home.
A man entering his EV car.
3D render of future EV home charging.
3D render overview looking down at streets with EV cars driving.
Women on sat on her phone in her car waiting for EV to charge.
3D render of EV car charging at home.

Mismo

Home and workplace charging is the future for many of us and maybe even the present for some. We set out to give the users more power at the touch of their fingertips. I researched, tested and designed a home and workplace management and charging App for the industry leading turnkey EV solutions in answer to this. Bringing many of the game-changing Switch Platform features to IOS and Android.

Client
Switch EV
Title
Lead Designer
Role
Product Design
UX & Ui Design
Brand Design
Industry
Technology
Startup
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Women on sat on her phone in her car waiting for EV to charge.
3D render of a futurist world with docking boat.
3D render of future EV home charging.
Women shutting car boot next to her EV charger
A 3d render of a EV charging station for cars.
3D render of new world of people walking in a clean world next to cars.
Responsibility
Leading the design and product team on this project, we set out to gain an even better understanding of our customers, customer. This being the the end users and charger of the vehicle. Although the App would be a requirement of our B2B customers, it would be used by their B2C customers. We had the challenge of or maintaining the requirements of the customer but also excelling on the usability for the end-users.  

We workshopped what we would bring over from the platform and whats required by the end-user, as well as looking at how IOS and android could enhance the charging experience with touch payments, in phone RFID's and many more examples. We created a detailed customer journey and site map of the complete App to test with potential users.
3D render of a new clean world with EV charging.

We created an App not just for charging but for maintenance, troubleshooting, education and Dianostics. A true first for the industry.

Designing with the developers in mind, we created an App that could seamlessly work alongside the current platform, and have as little distinction from the IOS to the Android. We managed this by creating two corresponding design systems that worked together across the different systems, allowing us to lead into the best parts of each system and develop at speed.
Switch platform dashboard
Switch location overview.
Switch station settings page.
Switch integration on-boarding screen.
The Result
Users using the App are now able to not only charge with confidence and understanding, but also can perform troubleshooting at the station. This is something that is not offered in the industry currently. The App gives a real-time view on the charger allowing the users to not only see issues but also solve them. The users being in control has had a remarkable difference on customer satisfaction. The cost for call-out and maintenance costs for the charger suppliers or CPOs has also decrease.
3D render of new world of EV cars charging from home.
3D render of new world over looking clean roads with EV driving.
UX customer journey of the adding station on the platform.